DISCOUNT PRESCRIPTION PLAN



FAQ

Q: What prescription medications are covered under the Macatawa Bank Prescription Plan?

A: All FDA approved brand and generic prescription medications are covered.

Q: Are there any age or enrollment restrictions?

A: No, everyone can enroll and benefit from the plan.

Q: Can I get prices over the Internet?

A: Yes. In fact, we recommend it. Use the prescription drug pricing tool to get prices.

Q: Can I use my card for mail-order prescriptions?

A: Yes, and you can expect even greater savings!

Q: I am not a U.S. Citizen, can I use the card?

A: Anyone may use the program if it is used at pharmacies within the U.S., or the drugs are purchased through our US mail order program .

Q: Does my doctor need to know about this card when writing my prescription?

A: No. This program will not affect the way you are cared for by your physician. You should, however, always consult with your doctor about saving money on prescription medications.

Q: Do prices vary among participating pharmacies?

A: Industry standards determine the discounted rate for prescription medications. This means in most instances, all participating pharmacies will offer the same low price. These rates are updated at least once a week, so prices may vary depending on when you go to the pharmacy. From time-to-time, pharmacies may offer special sale prices for a limited time on selected drugs. These sale prices may be lower than the scheduled discount rates, in which case the card holder will pay only the lowered sales price.

Q: What does getting the "lowest" or "best" price on my prescriptions mean?

A: It means that a participating pharmacy will give you their lowest (or best) price available at their pharmacy. In 80% of previous transactions, that price will be significantly lower than any retail or sale price you would receive without the card. If a brand name or generic drug is available through your participating pharmacy at a lower price than the scheduled price, you will pay only the lower of the two prices.

Q: Why don't all pharmacies accept the card?

A: All chain pharmacies and most independent pharmacies have been given equal opportunity to serve you via this program. Pharmacies are required to offer very deep discounts and assist in performing some fairly complicated drug management procedures on behalf of our card holders, and some pharmacies simply refuse. However, that gives you the confidence of knowing that pharmacies participating have your best interests in mind.

Q: I already have insurance that covers my prescription drugs. How can the Macatawa Bank Prescription Card benefit me?

A: This program can be used to obtain savings on prescription drugs that are excluded by your insurance plan or are not covered because you have exceeded your insurance plan's maximum limits. In some instances, you might find that the Macatawa Bank Prescription Card's price is lower than your program's co-payment amount. In addition, if your plan does not offer you a drug card and you are reimbursed after each transaction, you may be able to use the Macatawa Bank Prescription Card to lower your out-of-pocket expenses.

Q: What if my pharmacist said the card would not save me any money?

A: As a Macatawa Bank Prescription Discount Card member, you are entitled to your benefit. Your pharmacist will not know what the card savings will be until the prescription is sent for pricing via the pharmacist's computer. If your Pharmacist does not want to comply with the program, you should consider going to a pharmacy that honors the card.